1. What is the turn around time?
Typical turnaround times are 3-4 days for most parts. We do understand that some times jobs are more urgent. Just let us know your deadline and we will work to meet your time frame. We will quote a lead time for each enquiry depending on the complexity of the product.

2. Do you ship your orders internationally?
Yes, Kitsumetal Sdn Bhd has the capability to ship internationally.

3. What material do you use?
Mild steel, Stainless Steel and Aluminium

4. Would you be able to cut several sizes?
We have the capability for cutting several sizes, shapes and grades of material to customer supplied lengths

5. What are the BENEFITS of laser cutting?
 Applicable to a wide range of materials and thickness

 Narrow kerf widths

 High speeds

 High repeatability


 Easily automated and programmable

 Flexibility in changeovers

 Reduced tooling costs and reduced set-up times

 Non-contact process (no tooling wear or breakage, minimal material distortion)

 Versatile (the same tool can be used for Laser drilling and Laser welding)

6. What is the laser tolerances?
Tolerances:+/-0.005″ on most parts. By running slower feed rates, certain parts the tolerance can be +/-0.002″.

7. What types of file accepted?

If you do not have this just send us a sketch and we will draft your parts for you.